Terms and Conditions

Effective Date: January 18, 2025

Welcome to Opal’s Gleam! By accessing or using our website, services, or making a purchase, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website or purchasing our products. If you do not agree with these terms, you should not access or use our website.

1. Acceptance of Terms

By using this website (opalssgleam.com) or placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy, Refund and Returns Policy, and Sales Policy. These terms apply to all users of the site, including browsers, vendors, customers, and content contributors.

2. Changes to Terms

Opal’s Gleam reserves the right to modify, update, or revise these Terms and Conditions at any time. All updates will be posted on this page with an updated “Effective Date.” It is your responsibility to review these Terms regularly to stay informed of any changes. Your continued use of the site after any changes to the Terms will constitute your acceptance of those changes.

3. Account Registration

  • To place an order or access certain services on our website, you may be required to create an account. When creating an account, you agree to provide accurate, complete, and up-to-date information.
  • You are responsible for maintaining the confidentiality of your account credentials (username and password). You agree to notify us immediately of any unauthorized use of your account or other security breaches.
  • We reserve the right to suspend or terminate your account if we believe there is a violation of these Terms and Conditions.

4. Product Information and Availability

  • We make every effort to provide accurate descriptions, images, and specifications for all products sold on our website. However, we do not guarantee the accuracy, completeness, or reliability of the information provided.
  • All products are subject to availability. We may limit quantities of certain items or discontinue products without prior notice.

5. Pricing

  • Pricing Information: All prices listed on our website are in U.S. Dollars (USD) and may be subject to change without notice. We make every effort to ensure that prices are accurate at the time of publication, but errors may occur. If a pricing error is found, we will notify you and offer the option to purchase at the corrected price or cancel the order.
  • Taxes and Fees: Applicable sales tax will be calculated and added to your order at checkout, based on your shipping address. You are responsible for any applicable taxes, duties, or fees for international orders.

6. Order Placement and Acceptance

  • Order Process: To complete a purchase, you must provide accurate information and payment details. Once your order is placed, you will receive an order confirmation email. This does not guarantee acceptance or shipment of your order.
  • Order Acceptance: We reserve the right to refuse or cancel any order at our discretion. If we cancel your order, we will issue a full refund.
  • Payment Authorization: Your payment method will be authorized at the time of order, and we will only charge your account once your order has been processed and shipped.

7. Shipping and Delivery

  • We offer various shipping methods, and shipping costs will be calculated at checkout based on the shipping method and destination.
  • Delivery Times: Estimated delivery times are provided during checkout but are not guaranteed. Shipping delays may occur due to factors beyond our control, such as weather, customs, or carrier issues.
  • International Shipping: Customers outside the United States are responsible for all import taxes, duties, and fees associated with international shipments.

8. Returns and Refunds

  • Returns: Our Refund and Returns Policy governs all returns, exchanges, and refunds. Please review this policy to understand the requirements and process for returning an item.
  • Refunds: Refunds will be issued according to the terms outlined in our Refund and Returns Policy. Shipping charges are non-refundable, except in cases where the item was damaged or incorrect.

9. Intellectual Property

  • All content on this website, including but not limited to text, images, logos, graphics, videos, and trademarks, is the property of Opal’s Gleam or its content suppliers and is protected by U.S. and international copyright laws.
  • You may not reproduce, distribute, modify, or use any content from the website without express written permission from Opal’s Gleam.

10. Prohibited Use

You agree not to use the website for any unlawful purpose or in any way that may damage, disable, overburden, or impair the website’s performance. Prohibited uses include, but are not limited to:

  • Attempting to gain unauthorized access to any part of the website or its systems.
  • Interfering with the security or functionality of the website or its servers.
  • Using any automated means to collect data from the website without our consent.

11. Limitation of Liability

  • To the fullest extent permitted by law, Opal’s Gleam is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the website or products purchased from the website.
  • We are not responsible for any loss of data, revenue, profits, or business opportunities caused by the use of our website or products.

12. Indemnification

You agree to indemnify, defend, and hold harmless Opal’s Gleam, its affiliates, employees, agents, and partners from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any rights of a third party.

13. Privacy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

14. Force Majeure

We are not responsible for any failure to perform or delays caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or technical failures.

15. Governing Law and Dispute Resolution

  • Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Alabama, United States, without regard to its conflict of law principles.
  • Dispute Resolution: Any disputes arising from the use of this website or these Terms shall be resolved through binding arbitration, conducted in Dothan, Alabama, in accordance with the rules of the American Arbitration Association.

16. Severability

If any provision of these Terms and Conditions is deemed unlawful, void, or unenforceable, that provision will be severed from the remainder of these Terms, which will remain in full force and effect.

17. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Opal’s Gleam
Street: 293 Franklin Street, Dothan, Alabama, United States
Phone number: 334-673-7988
Email: info@opalssgleam.com

By accessing our website or purchasing products, you agree to abide by these Terms and Conditions. Thank you for choosing Opal’s Gleam!

Feel free to let me know if you’d like any changes or additions to the Terms and Conditions!